FibreNest Pods
- 1> What is a FibreNest Pod?
- 2> How many FibreNest Pods will I need?
- 3> How do I order another FibreNest Pod?
- 4> How are extra FibreNest Pods paid for?
- 5> How do I remove a FibreNest Pod if I no longer need it?
- 6> How do I return a FibreNest Pod?
Plume HomePass Features
Troubleshooting & Technical Advice
- 15> My WiFi signal isn’t that strong in some parts of my property, what should I do?
- 16> I’ve received an alert that FibreNest Pods are placed too far apart, what should I do?
- 17> Why are some Pods offline in my Network?
- 18> My device is not connecting to Plume, what do I do?
- 19> My device has connected but isn’t showing in the HomePass app?
- 20> My Sky Q box is having issues connecting what can I do?
General Questions
- 25> Can I use a static IP address with a FibreNest Pod?
- 26> What happens if my FibreNest Pod loses power or is unplugged?
- 27> How do I give a device a name in the Plume HomePass App?
- 28> Can I buy a SuperPod directly from Plume and add it to my FibreNest network?
- 29> Can I plug devices in on an Ethernet cable if I want to?
- 30> What version of Android are supported?
Access & Permissions
- 41> How do block a device from accessing the internet?
- 42> Can I schedule the temporary removal of internet access for certain users in my house?
- 43> How can I give guests temporary access to the internet via WiFi?
- 44> Can I give a particular device WiFi priority in my property?
- 45> How do I turn adblocking on and off?
- 46> Guard is reporting that I have “events” what should I do?